|About Us Team Spirit Promotions Ltd want to offer you the best service possible. If you have any suggestions or comments please email us using the link on the home page.|
Our Contact details are:
Team Spirit Promotions Ltd
Bridge Mills, Huddersfield Road, Holmfirth, HD9 3TW United Kingdom
Phone: 01484 688839
Fax: 01484 688816
|Making A Purchase Please browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details which we need to complete the order.|
We accept credit and debit card payments. If you are shopping from from outside of England, Scotland or Wales please email us to confirm the carriage costs before placing your order.
We accept Visa, Mastercard, Maestro, Solo, Switch, & Electron. We take payment at the time you order. If your product is not in stock then a zero will show, and you will not be able to order on line. Please email us to confirm the delivery lead time, and we will place your order for you. This will be particularly true for garments of certain colours and sizes which we do not hold in stock, and for garments which require further personalisation.
When confirmation of your order is received, this is to indicate that we have received your order.
If we are unable to supply for some reason we will always contact you to discuss the options available.
We do not accept any consequential loss to the buyer or any other person arising from the contract between the buyer and Team Spirit Promotions Ltd.
|Shipping And Handling Our carriage charges are based on the total value of your purchases.|
Carriage will be charged at the following rates to delivery addresses in England, Wales and Scotland, except certain postcodes in the Scottish highlands.
Goods value up to £6 .................carriage is £3
Goods value £6.01- £30 .............carriage is £5
Goods value £30.01 - £50..........carriage is £7
Goods value £50+.......................carriage is £10
For certain post codes in the Scottish Highlands, and any offshore Islands, including Northern Ireland, Southern Ireland and the Channel Islands please contact us for delivery charges.
|Delivery Schedule We will do our very best to despatch your order on the same day using the method of carrier which we choose. If we are unable to despatch your order within 2 business days we will contact you to let you know why, and discuss the options.|
We can deliver to your home, place of work, or friends house, please provide instructions when you place your order.
|Back Orders If your item is not in stock, or has to be produced for you, we will let you know how long this will take. You will always be given the option to cancel your order if you would rather not wait.|
|Tax Charges For all orders made from the UK 17.5% VAT is included in the goods price.|
|Credit Card Security Team Spirit Promotions Ltd is committed to providing the highest levels of security and privacy for customer data.|
Your credit/debit card details are never held on any of Team Spirit's systems.
When you pay by credit/debit card we use the services of a very secure payment service provider, PROTX.
When you click to make a payment by card you will automatically be linked to the secure payment pages on PROTX's secure servers.
The data sent from your computer is encrypted using SSL (Secure Socket Layer with 128 bit encryption) to prevent anyone else getting access to this data.
Protx uses session cookies for the duration that you are connected to their secure payment pages.
|Guarantee All of our products are guranteed for quality of workmanship. If you return any item, for any reason (in re saleable condition) within 30 days of delivery, then we will refund the full price paid for the goods.|
To return an item please include your full name, and address, and when the goods were purchased.
You do not have to state the reason but we would be grateful if you did to enable us to improve our level of customer service, please send it to:
Team Spirit Promotions ltd
Please note that any clothing items which have been personalised with your details can only be exchanged if the item is faulty. Please confirm that you have the correct size before you order personalised clothing items.
An order can be cancelled at any time before it has been dispatched. A full refund including P&P will be given.
If the items are personalised, an order can be cancelled at any time up to the point at which they have been personalised and a full refund will be given, including P&P.
None of these terms and conditions affect your statutory rights.
|Reaching Us If you need to reach us, please email us using the link on the home page, alternatively, you can call on 01484 688839 (International +44 01484 688839) or fax us on 01484 688816 or write to us at Bridge Mills, Huddersfield Road, Holmfirth, , HD9 3TW, United Kingdom|
We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. We will not pass any information about you to any other companies or organisations, unless we are legally compelled to do so.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for the purpose of delivering the goods.
|Remittance Terms Orders will only be despatched after payment has been received.|